FAQ
Frequently Asked Questions
Preparation
Get ready for your adventure with helpful information on reservations, what to wear, what to bring, child policies, and available payment options.
Tour Info
Everything you need to know about your Safari Eco Park experience; from what’s included in your tour to onboard amenities, purchases during the experience, and group accommodations.
Policies
Learn more about our booking guidelines, cancellation policy, transportation rules, and other important information to help make your visit smooth and enjoyable.
Tour Info
Our tours include guided access to the parks and selected experiences booked. Some packages may include meals.
We recommend bringing:
- Comfortable walking shoes
- Sunscreen
- Sunglasses or a hat
- Camera or phone for photos
Yes. Guests can purchase snacks, drinks, souvenirs, and selected experiences during the tour.
Preparation
Yes, we strongly recommend reserving ahead of time to secure your preferred date and experience.
Comfortable casual clothing and footwear suitable for outdoor activities are recommended.
Yes. Children below 6 years are complimentary.
We accept:
- Mobile Money
- Credit/Debit Cards
- Bank Transfers
- Cash payments (where applicable)
Policies
Cancellations made at least 24 hours before the tour may qualify for rescheduling or partial refunds, depending on the booking terms.